Ground patient transport in Japan
Request transport between the departure and destination locations specified in your case. Please include the preferred date, timing and a brief overview of the assistance needed during travel.
MEDICAL TRANSPORT & ASSISTANCE
A Japan-side transfer. An international journey. Support for the part you need.
Libre works with assistance companies and corporate clients arranging patient transport within Japan and across borders. Whether you need a ground transfer in Japan or support with an international journey, tell us the route, preferred date and services required.
Our experience includes approximately 200 ground transfers for corporate and assistance company clients, as well as international cases from Mexico and Manila to Japan.
Libre is operated by BTH Co., Ltd.
Approximately 200Ground transfers for corporate and assistance company clients
Mexico / Manila → JapanInternational transfer experience
One segment or moreDiscuss the support you need
Request a specific transfer or discuss the wider journey
Contact us for a Japan-side ground segment or for support across a wider international journey. Initial details are enough to begin.
Airport connections
Discuss ground transport connecting an airport with a hospital or other destination. Share the flight details, handover location, timing and contact details for the team managing the adjoining segment.
Tarmac transfers
Tarmac transfer requests are considered according to the airport, flight and airside access arrangements. We confirm the handover requirements and arrangements for each case.
Repatriation to and from Japan
We have completed international transfers from Mexico and Manila to Japan. Outbound transfers from Japan can also be discussed. The proposed arrangements depend on the patient's condition, route and requirements of the organisations involved.
In-flight medical escorts
Contact us about medical accompaniment during a flight. We will review the proposed journey, assistance required and arrangements already in place to determine the support we can provide.
Overseas coordination and charter aircraft arrangements
Overseas coordination and charter aircraft arrangements can be discussed for your case. Please specify the locations, dates and tasks you would like us to arrange.
Corporate and assistance company experience
Libre has handled approximately 200 domestic ground patient transfers for corporate and assistance company clients.
For a new case, we clarify the segment assigned to Libre, the arrangements already made by your team and the handover requirements at each end of our scope.
International transfer experience
Mexico to Japan
We have completed an international patient transfer from Mexico to Japan. The case video introduces our overseas transport work.
Manila to Japan
We have also completed an international patient transfer from Manila to Japan. Contact us to discuss the route and support required for your case.
Each request is reviewed individually. Previous experience on a route does not determine the transport method or arrangements for a new patient.
What to include in your enquiry
For an initial enquiry, please share:
- Your company, contact name and email address
- Departure and destination locations
- Preferred date and any flexibility
- The transfer segment or services you need
- A brief overview of mobility and assistance requirements
- Flight details and existing arrangements, if available
- Your case reference, if applicable
Patient names and medical records are not required for the initial enquiry. If detailed medical information is needed, we will discuss how it should be shared.
How we review your request
- Initial enquiry: Send the route, preferred timing and requested support.
- Scope review: We clarify patient travel requirements, existing arrangements and handover conditions.
- Proposed arrangements and quotation: We outline the services we can provide and the associated costs.
- Confirmation and preparation: The agreed scope, contacts, documents and schedule are confirmed.
- Transfer and handover: Services are carried out according to the confirmed arrangements.
Costs depend on the route, duration, personnel, equipment and any aviation or local arrangements required. The scope and treatment of changes are discussed before the request is confirmed.
Looking for a transport provider in Japan?
Assistance companies can contact us about ongoing cooperation as well as individual cases. Tell us the regions, transfer segments and types of support you expect to request, together with any onboarding or commercial questions.
Frequently asked questions
Can we request only the ground segment in Japan?
Yes. Share the departure and destination locations, timing and arrangements for the adjoining segments. We will review the requested scope.
Can you connect with a medical escort arranged by our company?
Please send the proposed handover details and your team's contact information. We will review the ground transport and handover arrangements you need.
Do you accept tarmac transfer enquiries?
Yes. Availability depends on the airport, flight and airside arrangements. Please provide the relevant details so that we can confirm the requirements.
Can you discuss outbound transport from Japan?
Yes. Tell us the destination, receiving arrangements and assistance required. We will review the options for your case.
Can we enquire before a flight has been booked?
Yes. Send the intended route, preferred dates and information currently available. We can clarify what is needed to review the requested support.
Does submitting an enquiry confirm a transfer?
No. A transfer is confirmed separately after the scope, availability and arrangements have been agreed.
Tell us about your case
Send the departure and destination locations, preferred date and services required. You can contact us even if some details are still being confirmed.
For enquiries in Japanese, visit our Japanese service page.